- All orders are posted 1st class royal mail from the UK.
- Ship globally.
- All orders posted within 24 hours of ordering.
- I personally package them and check each order before sent.
- All orders over £50 are sent signed for.
- Next day delivery by 1pm Royal Mail is an option, however order must be placed before 2pm, please contact me if you require this option.
Payment is by paypal or credit card through stripe payment gateway.
- 7 day refund policy available.
- Item must be returned in original condition and packaging.
- Customer pays return postage unless item is faulty.
- Please note all items are checked prior to shipping, however if you item is faulty when it arrives please contact me and i can either send you a replacement or issue a refund.
- Please send photos of the faulty item and what the fault is in order to qualify for a refund.
- We must be contacted and fault must be identified within 7 days of order for UK delivery, 21 days for orders outside the UK.
5 Lancaster Cottages