Delivery & Gift Wrap Service

Delivery:

• All orders are posted signed 1st class Royal Mail from the UK.
• Ship Globally.
• All orders posted within 24 hours of ordering.
• I personally package them and check each order before sent.
• All orders over £50 are sent signed for.
• Next day delivery by 1pm Royal Mail is an option, however order must be placed before 2pm.

Payment:

Payment is by paypal or credit card through stripe payment gateway.

  

Gift Wrap Service Available:

Please select gift wrap option when you select the product. 

Specify if it for a birthday or Christmas. I tend to wrap all products in silver wrapping paper so suitable for kids, adults, boys and girls!

If you have a message please include the message on the notes section when you tick the gift wrap service option.

Plus make sure you specify the correct shipping address if different from your payment address.

Refund Policy:

• 7 day refund policy available.
• Item must be returned in original condition and packaging. 
• Customer pays return postage unless item is faulty.

Faulty Goods:

• Please note all items are checked prior to shipping, however if you item is faulty when it arrives please contact me and i can either send you a replacement or issue a refund.
• Please send photos of the faulty item and what the fault is in order to qualify for a refund.
• We must be contacted and fault must be identified within 7 days of order for UK delivery, 21 days for orders outside the UK.

Return Address:

Purple Promotions

5 Lancaster Cottages

Richmond

Surrey

TW10 6AE 

United Kingdom